Med & Aesthetics Shipping Policy

Fast, Secure & Discreet Delivery

At Med & Aesthetics, we prioritize fast, reliable, and confidential shipping to ensure your orders arrive safely and on time. Below, you’ll find all the details about our shipping process, delivery times, and policies.

📦 Shipping Options & Delivery Times

Domestic (U.S.) Shipping

• Standard Shipping (3-5 business days) – FREE on orders over $99

• Expedited Shipping (2-3 business days) – $9.99

• Priority Overnight (Next business day) – $24.99 (Order by 2 PM EST for same-day dispatch)

International Shipping

• Standard International (7-15 business days) – Shipping costs vary by destination

• Express International (3-7 business days) – $29.99 (Select countries only)

Note: Delivery times are estimates and may vary due to customs processing, holidays, or carrier delays.

🔍 Order Processing & Tracking

• Processing Time: Orders are typically processed and shipped within 1-2 business days (excluding weekends & holidays).

• Tracking Information: Once your order ships, you’ll receive a confirmation email with a tracking link to monitor your package in real-time.

• Delays? If your tracking hasn’t updated in 48+ hours, contact us at support@medandaesthetics.com.

🌍 International Shipping Details

• Customs & Duties: International customers are responsible for any customs fees, taxes, or import duties. These charges vary by country and are not included in your order total.

• Shipping Restrictions: Due to regulations, some products may not be available for shipment to certain countries. If your order is affected, we’ll notify you immediately.

• Discreet Packaging: All international orders are shipped in plain, unmarked boxes for privacy.

🚚 Lost, Stolen, or Damaged Packages

• Lost in Transit? If your package hasn’t arrived within 10 business days (U.S.) or 20 business days (International), contact us for assistance.

• Damaged During Shipping? Report the issue within 48 hours of delivery with photos, and we’ll send a replacement or issue a refund.

• Stolen Packages? If your tracking shows “delivered” but you didn’t receive it, file a claim with the carrier first, then contact us for support.

❓ Frequently Asked Questions (FAQs)

Can I change my shipping address after ordering?

• Before Shipment: Email us immediately at support@medandaesthetics.com—we’ll try to update it.

• After Shipment: Address changes may not be possible. If undeliverable, the package will return to us, and we’ll contact you for next steps.

Do you ship to P.O. Boxes?

• Yes! But expedited/overnight shipping requires a physical address.

What if my order is delayed at customs?

• Unfortunately, we can’t control customs delays, but we’ll provide any necessary documentation to help clear your package.

📞 Need Help? Contact Us!

For urgent shipping inquiries, reach out to our support team:
📧 Email: support@medandaesthetics.com